Getting started

Two words first

• Your company is who subscribes and pays. Its name is on the invoice and on invitations.
• A business is one business your company runs: its own controls, evidence, policies, integrations and Trust Center, kept apart from any other. The package includes one; you can add more.

If we set up your account

1. You get an email, Welcome to Trusterio: choose your password. Its link works once, for 12 hours.
2. Choose a password of at least 12 characters, twice, and press Save my password. (Link expired? Use Forgotten it? on the sign-in page.)
3. Press Sign in. You continue at the subscription step: your company already exists.

If your company signs in through its own identity provider, the email says so: leave the password empty on the sign-in page and you are sent to your company’s login.

Set up the company

1. Name your company (if you signed up yourself) and press Continue.
2. Start the subscription: accept the terms of service and the privacy policy, then press Subscribe. Fill in the billing address and the card right there, add a VAT number or a promotion code if you have one, and press Pay. The page then waits a few seconds for the payment to be confirmed.
3. Set up your first business: its name, its web address (lowercase letters, numbers and hyphens; it becomes the address of its Trust Center) and, if you like, a description. Press Create business.

Until the subscription is in force, the company is read-only and cannot open a business. Nothing is charged until you press Pay; Cancel closes the form.

Your first hour

A short walkthrough opens on your first visit (you can bring it back from the menu under your name, with Show the walkthrough). It points at the four things worth doing first:

1. Connect a system: your cloud or identity provider. See the connection guides.
2. Say which frameworks apply. See Frameworks and controls.
3. Work the short list of what failed.
4. Publish a Trust Center. See The Trust Center.

Then invite your team.