Billing

Where it is

In the sidebar, Manage → Billing. Only the company’s owners can pay, and only they see the invoices.

What it costs

• The package, with one business: €500 a month, billed yearly (€6,000 a year).
• Each business you add: €250 a month, billed yearly (€3,000 a year) from the day you add it, with its own renewal date.
• Prices exclude VAT. There is no free plan and no trial; people are unlimited.

Invoices, your card, and cancelling

• Under Invoices, each invoice has Download PDF, and Pay while it is open: it is paid with the card on file, and if your bank asks you to confirm, its check opens on the page. For an invoice older than the list, write to hello@trusterio.com.
• Under Payment method, press Change payment method, fill in the new card and press Save the card. Every renewal is charged to it from then on.
• To cancel, press Cancel the subscription under your plan and confirm. The plan runs to the end of the year you paid for, and until then undo the cancellation keeps it.

Add a business

1. Under Businesses, press Add a business.
2. Give its Name and Address; the dialog shows what it costs. Press Add business.
3. Press Pay for this business and pay for its year in the form that opens, or Later. Until it is paid, it is read-only.

If a payment stops

• Cancelled: the subscription runs to the end of the paid year and then stops.
• Ended: nobody can open anything in the company until it is renewed. Renew within 90 days and everything comes back as it was; after that, its data is deleted.

Take everything with you

1. Under Exports, press Export beside the business.
2. When it is ready, press Download: one archive of every record and document, with a list of anything left out. Only whoever asked for it can download it, and it is deleted after 14 days.

Close a business, or the account

Press Close beside a business. Its records are deleted thirty days later, and you can Reopen it until then. Closing the last one closes the account: nothing more is invoiced, and everything is deleted after thirty days, during which you can still sign in, read and export. A year already paid is not refunded.